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Effective Date: September 9, 2024

Medical Plus is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose information about you when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, contact information, email address, and any other information you voluntarily provide to us.
  • Usage Data: We may collect information about how you use our website, such as your IP address, browser type, referring/exit pages, and operating system.
  • Cookie Information: We may use cookies or similar technologies to collect information about your browsing activities.

How We Use Your Information

We may use your information for the following purposes:

  • To provide our services: We use your information to process orders, respond to inquiries, and provide you with the products and services you request.
  • To improve our website and services: We may use your information to analyze usage patterns and make improvements to our website and services.
  • To communicate with you: We may use your contact information to send you promotional emails, updates, or other communications.
  • To comply with legal requirements: We may use your information to comply with applicable laws and regulations.

Disclosure of Your Information

We may share your information with:

  • Third-party service providers: We may engage third-party service providers to help us operate our business, such as payment processors, shipping companies, and email marketing platforms.
  • Legal authorities: We may disclose your information to law enforcement or other government authorities if required by law.

Your Rights

You may have certain rights regarding your personal information, including the right to:

  • Access your personal information
  • Rectify inaccurate information
  • Erase your personal information
  • Object to the processing of your personal information
  • Restrict the processing of your personal information
  • Data portability

If you wish to exercise any of these rights, please contact us using the information provided below.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your information. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a new version on our website. 

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

info@medicalplus.com.bd

Addresses

Dhaka, Bangladesh

Help line

Phone: +8801909252567
Phone: +8801909252567
Mail: info@medicalplus.com.bd: 

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Shipping Policy

শিপিং চার্জ কত?

রেগুলার শিপিং শুধুমাত্র ঢাকা শহরের জন্য প্রযোজ্য। মেডিক্যালপ্লাস এর নিজস্ব ডেলিভারী টীম অথবা কুরিয়ার পার্টনার দ্বারা ডেলিভারী দেয়া হয়। ১ থেকে ৩ কার্যদিবস সময় লাগতে পারে। চার্জ ৬০ টাকা।

রেগুলার শিপিং ঢাকা শহর ছাড়া সারা বাংলাদেশে প্রযোজ্য। কুরিয়ার পার্টনার দ্বারা ২ থেকে ৫ কার্যদিবসের মধ্যে ডেলিভারী দেয়া হয়। চার্জ ১০০ টাকা (ন্যূনতম)। তবে ওজনের কারণে চার্জ পরিবর্তিত হতে পারে। আপনাকে কল করে নিশ্চিত করা হবে।

ঢাকা শহরের মধ্যে জরুরী ডেলিভারী দেওয়া হয়। আপনি যদি দুপুর ১২.০০ টার আগে অর্ডার করেন তাহলে সেই দিনই রাত ১০.০০ টার মধ্যে আপনার ডেলিভারী পাবেন। জরুরী ডেলিভারি চার্জ ১০০ টাকা। তবে ওজনের কারণে চার্জ পরিবর্তিত হতে পারে। জরুরী ডেলিভারি সার্ভিস বর্তমান কোভিড পরিস্থিতির জন্য বন্ধ আছে।

ডেলিভারীর আনুমানিক সময় কত ?

রেগুলার শিপিং এ ঢাকা শহরের মধ্যে ১-৩ কার্যদিবস এবং সারা বাংলাদেশে (ঢাকা মেট্রো বাদে) ২-৫ কার্যদিবসের মধ্যে ডেলিভারি করা হবে। সাপ্তাহিক ছুটি এবং সরকারি ছুটি কার্যদিবসের অন্তর্ভুক্ত থাকবে না। কোনো বিশেষ কারণ ছাড়া যেমন প্রাকৃতিক দুর্যোগ, সরকারি ছুটি, ঢাকা শহরে ৩ দিনের মধ্যে এবং সারা বাংলাদেশে ৫ দিনের মধ্যে ডেলিভারি করা হবে।

কিভাবে ডেলিভারি করা হবে?

ঢাকা শহরের মধ্যে মেডিক্যালপ্লাস এর নিজস্ব ডেলিভারী টীম অথবা কুরিয়ার পার্টনার দ্বারা ডেলিভারী দেয়া হয়। ঢাকা শহর ছাড়া সারা বাংলাদেশে কুরিয়ার পার্টনার দ্বারা ডেলিভারী দেয়া হয়। যদি আপনার এলাকায় কোন কুরিয়ার সার্ভিস পাওয়া না যায়, তাহলে মেডিক্যালপ্লাস আপনার সাথে যোগাযোগ করবে এবং একটি সুবিধাজনক বিকল্প ডেলিভারি লোকেশনে ডেলিভারি দেওয়া হবে।

ওয়ারেন্টি এবং লুকানো খরচ (বিক্রয় কর, জরিমানা ইত্যাদি) সম্পর্কে ?

কোন অতিরিক্ত ট্যাক্স, লুকানো খরচ বা অতিরিক্ত চার্জ নেই। ওয়েবসাইটে উল্লেখিত মূল্য চূড়ান্ত মূল্য। আমাদের মূল্য সব অন্তর্ভুক্ত। তালিকার মূল্যের সাথে সমস্ত কর অন্তর্ভুক্ত করা হয়েছে।

মেডিক্যালপ্লাস কি আন্তর্জাতিকভাবে ডেলিভারি করে?

হ্যাঁ, মেডিক্যালপ্লাস আন্তর্জাতিকভাবে আইটেম ডেলিভারি করে। বিস্তারিত জানার জন্য অনুগ্রহ করে কল করুন।

How much is the shipping charge?

Regular shipping (DHK) applies to Dhaka City Only. Either Medicalplus team or a courier partner delivers. It takes from 1 to 3 working days. The charge is 60 BDT.

Regular shipping (Outside DHK) applies to all over Bangladesh except the Dhaka City. A courier partner delivers within 2 to 5 working days. The charge is 100 BDT (Minimum). However, charge may vary due to weight. Medicalplus team will confirm the charge.

Urgent shipping option applies within Dhaka City. If you place order before 12:00pm you can expect its delivery within 10:00pm the same day. The charge is 100 BDT (Minimum). Charge may vary due to weight. Urgent shipping is currently unavailable due to the present situation of COVID-19.

What is the estimated delivery time?

The estimated time of delivery is 1-3 working days for regular shipping (DHK) and 2-5 working days for regular shipping (Outside DHK). Working days exclude public holidays and Fridays. Mentioned as more than 3 working days delivery time for regular shipping (DHK) and more than 5 working days delivery time for regular shipping (Outside DHK), when natural calamities happen or on public holiday otherwise you will receive your order within the time specified.

How will the delivery be done?

Medicalplus processes all deliveries through own delivery men or courier partner inside Dhaka city. For other parts of Bangladesh, delivery will be done by Medicalplus courier partner. If there is no courier service available in your area, Medicalplus will get in touch with you and work out a convenient alternate delivery location serviced by Medicalplus \’s courier partner.

What about warranty and hidden costs (sales tax, octroi etc.)?

There is no extra tax, hidden cost or additional charge. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.

Does Medicalplus  deliver Internationally?

Yes, Medicalplus delivers items internationally. Please call for detailed arrangement.

Return Policy

    • Notify us your return request within 3 days from the day of receiving the parcel. Provide order number in return request.

 

    • Within Dhaka city we arrange pickup for free. For other locations, please return us the item / book through your preferred courier company.

 

    • We notify you after we receive and check condition of the item(s).

 

    • Case by case basis, depending on availability, you get replacement. If that becomes impossible due to products unavailability, we fully refund your money.

 

    • We refund your courier expense amount also. However, this amount does not exceed the courier charge amount that we billed you.

 

  • For details, check our terms and conditions.

Terms & Conditions

Updated: August 28, 2024

 

Please review medicalplus.com.bd provides website features and services to you subject to the following conditions. If you visit or shop or become a member at medicalplus.com.bd, you accept these conditions. Please read them carefully. In addition, when you use any current or future medicalplus service or business (e.g., Your Profile) you also will be subject to the guidelines, terms and agreements (\”Terms\”) applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.

 

PRIVACY

 

 

 

Please review our Privacy Notice, which also governs your visit to eBoighor.com, to understand our practices.

 

ELECTRONIC COMMUNICATIONS

 

 

 

When you visit medicalplus.com.bd or email to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

COPYRIGHT

 

 

 

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of medicalplus or its content suppliers and protected by Bangladesh and international copyright laws. The compilation of all content on this site is the exclusive property of medicalplus and protected by BANGLADESH and international copyright laws. All software used on this site is the property of medicalplus or its software suppliers and protected by Bangladesh and international copyright laws.

 

 

 

TRADEMARKS

 

 

 

medicalplus maintains a non-exhaustive list trademarks. Please email or call us to collect the list. In addition, medicalplus.com.bd graphics, logos, page headers, button icons, scripts, and service names are trademarks, or trade dress of Medicalplus in the BANGLADESH and/or other countries. Medicalplus \’s trademarks and trade dress may not be used in connection with any product or service that is not Medicalplus \’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Medicalplus. All other trademarks not owned by Medicalplus that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Medicalplus.

 

LICENSE AND SITE ACCESS

 

Medicalplus grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Medicalplus. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Medicalplus. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Medicalplus without express written consent. You may not use any meta tags or any other \”hidden text\” utilizing Medicalplus\’s name or trademarks without the express written consent of Medicalplus. Any unauthorized use terminates the permission or license granted by Medicalplus. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Medicalplus .com.bd so long as the link does not portray Medicalplus, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Medicalplus logo or other proprietary graphic or trademark as part of the link without express written permission..